Important Disclaimer
Please review essential information regarding the scope of The Heart Talk services, professional boundaries, and immediate emergency crisis resources.
Effective Date: August 2025If you or someone you know is experiencing a mental health emergency, severe depression, thoughts of self-harm, or suicide, do not use The Heart Talk for crisis relief. Please immediately reach out to a professional healthcare provider or contact an emergency helpline below:
1Non-Clinical & Non-Medical Scope
The Heart Talk is a peer emotional support and active listening platform. We provide an empathetic, non-judgmental space for individuals to express their thoughts and feelings.
The Heart Talk is NOT a substitute for professional mental health care:
We do not provide medical diagnosis, clinical psychotherapy, psychiatric treatment, or psychological counseling. Our listeners are compassionate, trained active listeners — not licensed medical doctors, therapists, or psychiatrists.
2No Doctor-Patient Relationship
Interactions with The Heart Talk active listeners do not create a doctor-patient, therapist-client, or healthcare professional relationship. Any information or perspective shared during listening sessions should be treated as peer emotional support and active listening, not clinical medical advice.
3Professional Counselor Referral Network
The Heart Talk maintains referral arrangements with experienced, qualified independent counselors and therapists. If a client expresses interest in formal psychological counseling or therapy, we assist by connecting them with third-party experts.
Any formal therapy or counseling conducted with referred independent professionals is strictly governed by their independent professional practice standards, credentials, and separate terms.
4Contact & Questions
Questions about our service scope or disclaimer?
Email: support@thehearttalk.com
WhatsApp: +91 965 333 9899