MEDICAL & CRISIS DISCLAIMER

Important Disclaimer

Please review essential information regarding the scope of The Heart Talk services, professional boundaries, and immediate emergency crisis resources.

Effective Date: August 2025
🚨 Emergency Crisis Warning

If you or someone you know is experiencing a mental health emergency, severe depression, thoughts of self-harm, or suicide, do not use The Heart Talk for crisis relief. Please immediately reach out to a professional healthcare provider or contact an emergency helpline below:

Vandrevala Foundation (24/7 India)+91 9999 666 555
KIRAN Mental Health (Govt of India)1800-599-0019
AASRA Suicide Helpline+91 98204 66726
National Emergency Number112 / 102

1Non-Clinical & Non-Medical Scope

The Heart Talk is a peer emotional support and active listening platform. We provide an empathetic, non-judgmental space for individuals to express their thoughts and feelings.

The Heart Talk is NOT a substitute for professional mental health care:

We do not provide medical diagnosis, clinical psychotherapy, psychiatric treatment, or psychological counseling. Our listeners are compassionate, trained active listeners — not licensed medical doctors, therapists, or psychiatrists.

2No Doctor-Patient Relationship

Interactions with The Heart Talk active listeners do not create a doctor-patient, therapist-client, or healthcare professional relationship. Any information or perspective shared during listening sessions should be treated as peer emotional support and active listening, not clinical medical advice.

3Professional Counselor Referral Network

The Heart Talk maintains referral arrangements with experienced, qualified independent counselors and therapists. If a client expresses interest in formal psychological counseling or therapy, we assist by connecting them with third-party experts.

Any formal therapy or counseling conducted with referred independent professionals is strictly governed by their independent professional practice standards, credentials, and separate terms.

4Contact & Questions

Questions about our service scope or disclaimer?

Email: support@thehearttalk.com

WhatsApp: +91 965 333 9899